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Glance

Glance makes it easy to bring human guidance to websites and mobile apps while leveraging the systems employees use day in and day out during customer interactions. For over 20 years, the world’s largest and most security-conscious enterprises have trusted the Glance Guided CX platform to empower their customer-facing teams to deliver frictionless, in-the-moment customer sales, service, support, and consultation. The Glance Guided CX platform lets employees launch immersive experiences with one click from channels such as voice, chat, and messaging and gives them the ability to see what their customers see, join them right in their browser or phone app, and navigate issues with them collaboratively — all without requiring customers to download or install anything.

Glance Guided CX provides immersive on-screen collaboration to facilitate one-on-one consultation and guidance through a breadth of visual collaboration capabilities:

  • Cobrowsing
  • Multi-participant cobrowsing
  • Navigation assist
  • Remote assist
  • Secure document share
  • Video (one-, two- or multi-way)
  • Mobile camera share
  • Mobile app share

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Let's talk about how your business fits with the XCV model.

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XCV Partners

XCV Partners

Technology Distribution Reimagined

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  • Home
  • Why XCV
  • Partners
  • Suppliers
  • Contact
  • Blog
  • MEMBERS
    • Commissions
    • Executive Briefings
      • PhySaaS Executive Brief
      • Viasat Executive Brief
      • Capacity Executive Brief
      • Glance Executive Brief
      • Bigleaf Executive Brief
      • CallTower Executive Brief
      • SmartAction Executive Brief
      • Aptum Executive Brief
      • eSentire Executive Brief
      • GoExceed Executive Brief
      • Executive Brief (Partners to Send to Customers)
      • CommandLink Executive Briefing
    • Member Videos
    • Deal Registration

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1633 W. Innovation Way, 5th Floor

Lehi, Utah 84043

info@xcv.partners

(801)  992-1683

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