Help your customers optimize contact center operations and boost agent satisfaction.

CommunityWFM is a modern Workforce Management (WFM) platform built specifically for contact centers. Designed with automation and AI at its core, CommunityWFM helps businesses drive operational efficiency while enhancing the agent experience—two goals that rarely go hand in hand.

As a partner, you’ll be introducing a solution that not only improves scheduling accuracy and reduces admin overhead, but also makes work more flexible and enjoyable for contact center agents—leading to better retention and performance.


Why CommunityWFM is a win for your customers:


With two flexible product tiers—Essentials and Enterprise—CommunityWFM is a fit for a wide range of contact center environments.

Whether your clients are struggling with manual scheduling, agent attrition, or inefficient operations, CommunityWFM gives you a solution that delivers measurable impact across the board.